aether heat pump hot water review.
Known for aetherX all-in-one heat pumps.
#13 of 16 heat pump brands
- Founded
- 2023
- Headquarters
- Melbourne, Australia (Australian Electrify Group)
- Stock exchange
- Not listed
- Selling in Australia since
- 2023
- Series on the approved list
- 2
Our verdict
Is an aether heat pump right for you?
A young Melbourne brand with a quiet, reasonably specified aetherX range. The tank is covered for 5 years, or 7 if you pay for a major service before year 5. With little history and no installer-vote placing yet, the installer you buy through matters more than usual.
Rated 5.2/10, #13 of 16 brands we rate for heat pump hot water.
A good fit if
- Your installer has experience with it
Maybe look elsewhere if
- You want a long brand track record
What we like
Quiet
44 dB(A) at 1 metre.
Owner reviews
5.0 stars from 58 reviews on ProductReview.
Tank warranty
5 years on the aetherX tank, 7 with a major service before year 5.
Worth weighing up
New
On the federal register since 2024.
HP Series
5 years on the tank, compressor, electronics and labour.
What owners say.
5.0out of 5
From 58 owner reviews of aether heat pump hot water on independent review sites.
No owner reviews for aether heat pump hot water on SolarQuotes yet.
Ratings as published on 8 October 2026. Some review sites invite or reward reviews, so we weight ratings by how many reviews sit behind them and pull small samples towards an average. We don't collect or edit these reviews.
How we rate aether heat pump hot water.
5.2The same five parts for every brand. No brand can pay to change any of it. The full method
Product scores · 40%
6.1Best two series: aetherX 6.4, HP Series 5.8
Owner reviews · 20%
8.35.0 stars from 58 owner reviews on ProductReview
Track record · 15%
1.13 years selling in Australia, not listed
Installer and market standing · 15%
2.1Not placed in the 2025 or 2026 installer votes for heat pumps; 58 owner reviews
Australian support · 10%
6.0Australian office, service email
Every aether heat pump series.
Tap a series for why it scores what it does, its full specs, every version and the datasheet.
Questions to ask your installer
- 1What size tank suits my household, and why?
- 2Where will the unit go, and how close is it to bedrooms or the neighbours?
- 3Which STCs and state rebates are already taken off this price?
A good installer will be glad you asked, whichever brand you choose.
Australian support
- Office
- Suite 2, 1265 Nepean Highway, Cheltenham VIC 3192
- support@aetheraustralia.com.au
Your installer is the first contact for a warranty claim. Use these if your installer has closed.
Recalls and known issues
No recalls on the ACCC Product Safety register for aether heat pump hot water, checked 6 October 2026.
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